wb52 Privacy Policy

Welcome to wb52, Bangladesh's trusted online gaming destination for cricket betting, live casino, slots, and crash games. Your privacy is important to us. This Privacy Policy describes in detail what personal information we collect from players who register and use wb52 services, how that information is used, how it is stored and protected, and under what circumstances it may be shared with third parties.

By accessing or using wb52's website and services, you acknowledge that you have read, understood, and agreed to the terms set forth in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services. We encourage you to review this policy periodically, as it may be updated to reflect changes in our practices or applicable regulations.

Information We Collect

When you register for and use wb52's services, we collect several categories of personal information. These are necessary for us to create and manage your account, process transactions, and ensure the safety and integrity of our platform. The categories of data we collect include:

• Registration and account details: full name, date of birth, email address, mobile number, and username chosen at sign-up.
• Identity verification documents: national ID (NID), passport copy, or other government-issued ID provided during KYC verification as required.
• Financial transaction records: deposit amounts, withdrawal requests, payment method details (such as the mobile wallet account number used for bKash or Nagad transactions), and transaction history.
• Gameplay and activity logs: games played, bets placed, session duration, and platform usage patterns collected for responsible gaming monitoring and fraud prevention.
• Technical and device data: IP address, browser type and version, device model, operating system, and referring URL automatically recorded when you interact with our website.

How We Use Your Information

The personal data we collect is used exclusively for legitimate operational and safety purposes. We do not use your data for unsolicited marketing without your consent, and we never sell it. Specific uses include:

• Account management: creating, maintaining, and securing your player account on wb52, including password resets, login verification, and account recovery.
• Payment processing: facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, or other supported payment methods, and maintaining accurate financial records.
• Responsible gaming compliance: monitoring gameplay patterns to detect signs of problem gambling and enforcing deposit limits, cooling-off periods, or self-exclusion requests made by players.
• Fraud prevention and security: detecting unauthorized access, suspicious transactions, or potential abuse of our platform to keep all players safe.
• Customer support: responding to inquiries, resolving disputes, and providing assistance related to your account, games, or transactions in a timely manner.

Cookies and Tracking Technologies

wb52 uses cookies and similar tracking technologies to improve your browsing experience, remember your login session, and analyze site usage patterns. Cookies are small text files stored on your device when you visit our website. They help us keep you logged in across pages, remember your preferences (such as language settings), and understand how different areas of the site are used so that we can make improvements.

You may control cookie behavior through your browser's privacy settings. Disabling certain cookies may limit some functionality on the wb52 platform — for example, session cookies are required to maintain your logged-in state. We do not use cookies to track your activity on third-party websites outside of wb52.

Sharing of Your Information

wb52 does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. We may share your data in limited and strictly defined circumstances, including:

• Payment processors and financial partners: we share transaction data with licensed payment service providers (including mobile money operators such as bKash and Nagad) solely to facilitate your deposits and withdrawals.
• Game content providers: game studios such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi may receive anonymized technical session data necessary for game delivery; they do not receive your personally identifiable information.
• Legal and regulatory requirements: we may disclose your information when required by applicable law, court order, or a legitimate government authority request. In such cases, we will disclose only the minimum data required to comply.

We require all third-party service providers with whom we share data to maintain strict confidentiality obligations and to use such data only for the specific purpose for which it was shared. Any partner found to misuse data will have their relationship with wb52 terminated immediately.

Data Retention

wb52 retains your personal data only for as long as is necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable legal and regulatory obligations. For active player accounts, your data is retained for the lifetime of the account plus a minimum period as mandated by applicable anti-money laundering (AML) and financial record-keeping regulations. After an account is permanently closed, we will retain only the data that we are legally required to keep.

When personal data is no longer required, it is securely deleted or anonymized in a manner that prevents recovery or re-identification. We do not indefinitely retain data beyond its stated retention period, and we periodically review stored data to ensure compliance with this policy.

Data Security

Protecting your personal data is a core responsibility at wb52. We implement a range of technical and organizational measures to safeguard your information against unauthorized access, disclosure, alteration, or destruction. These measures include industry-standard SSL/TLS encryption for all data in transit, secure server environments with restricted access controls, regular security audits and vulnerability assessments, and staff training on data protection best practices.

While we take every reasonable precaution to protect your data, no system is entirely impervious to risk. In the unlikely event of a data breach that affects your rights or freedoms, we will notify affected users promptly and take all necessary steps to contain and remedy the breach. We encourage you to also use a strong, unique password for your wb52 account and to keep your login credentials confidential.

Your Rights as a User

wb52 respects your rights over your own personal data. Regardless of where you are located within Bangladesh, you are entitled to the following rights with respect to the data we hold about you:

• Right of access: you may request a copy of the personal data we hold about you at any time, free of charge.
• Right of rectification: if any data we hold about you is inaccurate or incomplete, you have the right to request that we correct it promptly.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations we may have.
• Right to restrict processing: in certain circumstances, you may ask us to restrict how we process your data while a dispute or correction request is being resolved.

To exercise any of the above rights, please contact our support team at the email address listed at the bottom of this page. We will respond to all valid requests within a reasonable timeframe. Please note that certain requests may be subject to identity verification to protect your account security.

Third-Party Services and Links

wb52 integrates third-party game content from established providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi to deliver a rich and varied gaming library. These providers operate under their own privacy policies and data-handling practices. While wb52 exercises due diligence in selecting reputable partners, we are not responsible for the privacy practices of independently operated third-party systems.

Our website does not contain links to external third-party websites. Any outbound reference you may encounter has been placed there inadvertently; please report it to our support team so it can be removed promptly.

Payments and Financial Data

All financial transactions on the wb52 platform — including BDT deposits via bKash, Nagad, Rocket, Upay, or bank transfer — are processed through secure payment infrastructure. We do not store your full mobile wallet PIN, bank account passwords, or card CVV numbers on ourservers. Payment data is handled in compliance with applicable financial security standards to ensure your funds and financial details remain protected at all times.

For players depositing or withdrawing using bKash or Nagad, please be aware that those services are governed by their own respective terms of service and privacy policies. wb52 only receives transaction confirmation data — such as transaction reference numbers and amounts — and does not have access to your full bKash or Nagad account history.

Children's Privacy and Age Restriction

wb52 is strictly an adult platform intended only for individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. If we discover or are notified that a person under 21 has created an account or provided personal data to us, we will immediately suspend that account, delete the associated data, and refund any deposits made, in accordance with our responsible gaming obligations. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms. If you believe a minor may have accessed wb52, please contact our support team immediately at [email protected].

Changes to This Privacy Policy

wb52 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, operational requirements, or applicable legal standards. When we make material changes to this policy, we will update the 'Last updated' date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification. Your continued use of wb52's services after any such update constitutes your acceptance of the revised Privacy Policy.

We recommend bookmarking this page and reviewing it periodically, particularly if you are a regular wb52 player. The most current version of the Privacy Policy will always be accessible at this URL and supersedes all prior versions.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way wb52 handles your personal data, please reach out to our support team. We are available 24/7 and will do our best to respond to all privacy-related inquiries promptly. You can contact us at:

[email protected]